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Return and Exchange

REFUND POLICY

We DO NOT accept any return. There is no refund once the product/s sold.

EXCHANGE POLICY

You may exchange products within 7 days in its original condition after receipt of the order (based on the delivery record) and upon pre-approval of Mrs1000shoes.  All products are allowed exchange only once. All merchandises including packaging should be in its original good conditions that it can be sold again.
The value of the replacement merchandise should be equal to the price of the original merchandise. If the value of the replacement merchandise is higher than the original price, the customer is required to pay the difference.
Please contact us +852 68838016 before you sending your return items to us.

 NON-EXCHANGEABLE ITEMS

  • Any product that is returned more than 7 days after receipt

  • Any product that has been worn or used

  • Any final sale items

  • Any pre-ordered item or item labelled as "Non-exchangeable/ Non-returnable"

  • Any product of Hermes, Chanel, Goyard, Louis Vuitton, Dior

  • Any beauty products

  • Any jewelry 

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